Archive for category: News
Every one of us has felt the impact of COVID-19 in our own way. As we try to create a new normal for ourselves and our families, it’s important to be mindful of the new habits we are establishing. Try to put practices into place that help you to:
Take care of yourself physically.
Take care of yourself mentally.
Take care of yourself emotionally.
Here are some ways to do all three:
We know even those three things can sound like a lot right now – especially if you’re home with kids. So give yourself credit when and where you’re able to get these in. Keep in mind that taking care of yourself physically benefits you mentally and emotionally too. Like always, aim for 7-8 hours of sleep, 60+ ounces of water a day (eight 8-ounce glasses), and be mindful of snacking vs. actually stopping to sit down and have a meal.
It’s less important how you choose to stay active and more important that you do. Walk, run, shoot hoops in your driveway, jump on the trampoline with your kids, do jumping jacks in your living room, join a Facebook or Instagram Live workout, look up a yoga flow on YouTube, or any other social distancing approved activities you might enjoy. Check out your local gyms or popular fitness trainers to see what resources they’ve put online.
While staying up-to-date with the news is important, being overwhelmed by it isn’t good for anyone. A quick check-in with the news each day is enough to keep most of us informed. It’s easy to justify giving ourselves a break and grabbing our phones, but try to find other ways to disconnect and recharge. Consider limiting your time on social media or news apps to certain times of the day or use time tracking devices on your phone (most phones have these built in) to get an idea of where your time is going.
Do you love learning, picking up new hobbies, reading, planning for the future, and/or being creative? Make time for it! Whether that means getting up before your kids or blocking off the same time every day, start with small amounts of time and keep building it into your schedule. You can even add the same time to your kids’ schedules so that you’re all busy with your own hobbies (and more likely to leave each other alone) at the same time.
Connect with family and friends over video chat or phone calls. Get creative! If simply talking on the phone isn’t your favorite, try cooking together, having a virtual happy hour or friends night in, playing games (looking at you, UNO and charades), learning a new dance together, or starting a good old-fashioned book club. Pick things that excite you, not ones that feel like another addition to your to-do list. Connecting with nature also helps relieve stress, so get outside if it’s possible and safe, and explore your neighborhood.
Whatever it is that helps you relieve stress, bring structure into your days, and recharge – do it. We encourage you to make time for it, no matter how daunting that may feel at first. Ask the people around you to help you and do the same for them. Make it fun and make it attainable. Don’t forget to give yourself credit for all the great things you’re already doing! We’re in this together.
More and more of our lives are being moved online for a season – whether it’s work meetings, conversations with family or even job interviews. If you find yourself needing to prepare for an upcoming interview, here are some tips for navigating your virtual meeting like a professional!
1. Test your internet connection and video conference system ahead of time
With any online meeting, there are bound to be hiccups. But you can avoid or solve a lot of them by testing your resources ahead of time. Download the app you’re planning to use and any plug-ins early on, check your internet speed (simply Google that phrase and you’ll have what you need), and start a virtual meeting with a friend to make sure things run smoothly.
2. Make sure your profile picture and username are professional.
There’s nothing wrong with having a photo of yourself from a recent vacation or with a friend or family member, but consider what you’re doing or wearing in the photo. Likewise, be mindful of if the software you’ve been asked to use requires a username and ensure your selected handle is professional.
3. Try to find a quiet place.
This can be tough depending on who you’re currently sharing space with. Fortunately, this is a challenge for everyone right now so employers are more understanding if your environment isn’t serenely quiet. Whatever your situation, do your best to communicate with your family members or roommates before and find a less trafficked spot in your home. Don’t be afraid to mute yourself in between responses too!
4. Prepare for and follow-up like you would for an in-person interview.
Just because you’re in front of your computer doesn’t mean you should be searching the internet for answers. It’s okay to reference your resume or some notes as you speak, but try to prepare as you normally would. Follow-up with a thank you.
5. Consider lighting and backgrounds.
Good lighting can help your personality shine. Face a window rather than having your back to one. If that’s not possible, set up a lamp in front of you (behind your camera) and find an appropriate, neutral background. The focus should be you, not your home decor or something happening outside. Most importantly, you’ll want to keep a steady camera, so if you’re not able to dial in from a computer or laptop, prop your phone against something.
You can do this! Pick out your power outfit and follow these tips to get ready for your virtual job interview. Congrats on the interview and good luck!
Marlene – perhaps like many others – suspected she had a future in healthcare, but wasn’t sure in exactly what capacity. From changing her career path to taking classes that led her to a career she loves, Marlene shares an inside look of what a future in nutrition support can look like.
With a love of science, a knack for numbers, and a desire for a career that involved helping others, Marlene always suspected that she had a future in healthcare. Initially destined for a physical therapy program, she later changed course to pursue a Bachelor’s degree in Biology at Cornell University. As part of her coursework, she had the opportunity to take some courses in nutrition, which piqued her interest. When she eventually took a course in clinical nutrition, she knew it almost instantly: she had found her calling. Upon graduating, she headed south to Atlanta for her dietetic internship and to pursue her master’s degree.
Following the completion of her post-graduate studies, Marlene landed a role at Northside Hospital as Nutrition Support Dietitian in 1982. In this role, she had the opportunity to work on a multidisciplinary team that included a pharmacist, a nurse, and a dietitian working together to holistically treat patients. While this approach took some getting used to for her colleagues at the time, she and her team eventually won over their coworkers by achieving excellent results and displaying expert knowledge, thus proving their team’s value within the patient care spectrum.
A Day in the Life of a Dietitian
Fast forward to 2020, and Marlene is still just as passionate – and perhaps more – about nutrition support as she was on day 1. On a daily basis, she works with a wide range of patients that have a need for nutrition support services and develops enteral (via the GI tract) or parenteral (not via the GI tract, typically intravenous) nutrition support programs to help these patients along their medical journeys. This includes mapping out the nutritional needs of her patients based on their medical condition, developing formulations for them, monitoring them, and making adjustments to their programs throughout their care at Northside.
All of this requires a keen understanding of the science behind metabolism, the mathematical acuity to calculate a patient’s nutritional needs, and above all, a passion for helping others – all of the skills Marlene sought to exercise in a career, long before she knew she wanted to pursue nutrition.
What does Marlene feel has kept her at Northside for this long? In addition to the clinical excellence that Northside is known for, she added that she enjoys having new challenges to face as the face of patient care changes. “You are having to continually up your game in terms of your knowledge base,” she says.
While there are always patients to care for, Marlene hopes to give back at Northside in other ways as a seasoned nutrition support dietitian. As she watches the next generation coming up in the field behind her, she has a passion for mentoring and developing her younger colleagues. Her hope is that by sharing her knowledge and encouragement along the way, Northside’s nutrition support staff will have the greatest opportunity to succeed, thus carrying on the legacy of excellent patient care that Northside is known for.
Or In her own words, “If you want some of the best, you need to give back and help others along.”
Ready to join the Northside Family? Search openings today.
We always say that the people are what make Northside who we are: kind, caring, compassionate, patient-oriented, driven… the list goes on and on.
But who cares for this community of health care professionals? We believe that to be your best at work, you need to be your best at home, which is why we are proud to offer a comprehensive array of competitive benefits to Northside employees. From physical and mental wellness to financial security and everything in between, we want to make sure the Northside Family is able to care for themselves and their families, inside and out.
The Northside Advantage
In addition to our medical, dental and vision insurance plans, Northside employees have access to the Northside Advantage Program. This program allows employees to receive the same exceptional services that our patients receive at a reduced cost when using Northside facilities and services. And the savings don’t stop there! Northside also offers discounted pharmacy services to members of the Northside Family. Beyond healthcare savings, Northside is also proud to offer various wellness programs to employees, as well as a Personal Nurse program for those times when our employees need a helping hand with managing the responsibility of caring for their health.
The benefits don’t stop there! While health benefits are a keystone of a benefits package, Northside offers market-leading financial health programs and retirement options. In addition to a 403(b) plan with an employer match, Northside also offers an active pension plan for your retirement at no cost to the employee! Believing financial health is intertwined with your physical and mental health, we also offer student loan repayment and tuition assistance programs.
Lastly, and most importantly, we want our employees’ home lives to be as rewarding and fulfilling as their work lives. Being able to balance our work and home lives is more important than ever in today’s always-connected culture. When welcoming a new child, we want to ensure our employees have time to bond with their new addition to the family, which is why we are proud to offer maternity and paternity leave for child births and adoptions. And when the little ones are ready, our Child Development Center provides care and education for the children of Northside employees, from newborns all the way up to Pre-K.
When we say the “Northside Family”, we mean it. We aim to treat our employees like family so they can be the best version of themselves at work and at home and be able to pass on that same level of care to our patients and to each other.
Although she’s had plenty of amazing experiences in her two years at Northside Hospital, Desire’ F. can sum up what sets us apart in one word: Growth.
“I would say it’s an exponential amount of growth, and it opens up growth for you as an individual,” she said. “It’s personal growth and development as a career pathway.”
Desire’ started here as a staff nurse, then became a supervisor and is now a Med/Surg manager at Northside Cherokee. She will oversee the opening of a GI unit in October and a same day surgery unit in December.
She feels she has become a showcase for how Northside supports team members on their career journeys.
“Northside Hospital has a great program for leadership development,” Desire’ said. “These specific courses allow one to gain solid communication skills and materials. In addition, the program provides support, education and access to resources you need to succeed here.”
Success is something Desire’ – and everyone here – celebrates. Succeeding every day in the demanding environment of healthcare is among the things that define what working at Northside is all about. Desire’ says there are plenty of others.
“The people I work with” she said, citing what she loves most about working at Northside. “It’s about bringing together community and extending that culture to the floor. That creates the close relationships, family bonding and teamwork that allows us to set and keep our service standards so high. We pride ourselves on excellence.”
Desire’ said anyone who has their sights set on a Northside career needs to embrace excellence in whatever they do – because it will pay off.
“The standards here are like no other,” she said. “There are lots of opportunities, too, such as externships, in different areas of the healthcare system that could lead to your growth. [Northside] really places individuals where they will flourish.”
Because of the focus on growth, Desire’ said there might be some people who wouldn’t fit into the Northside family.
“Somebody who does not enjoy learning new things and who doesn’t like change, for example,” she said. “Negativity is not something we’d like to see flourish on the floor, so we can’t have somebody who doesn’t want to grow with us.”
What other advice does she have for job seekers?
“We look for retention,” Desire’ said. “We want someone who is honest and loyal, someone who has ambition to further their career growth.”
When she looks ahead to her own career growth, Desire’ said she is excited about the foundation she is building here.
“I just really want to embed myself into the community and really make myself an asset here,” she said. “I want to enhance the culture (if that’s even possible) and make it a better experience for my colleagues and our patients. I want to plant a good culture seed so we can expand on that.”
The benefits of being part of the Northside family are no secret to any of us who work here.
Still, it’s nice when we’re recognized for being a leader in key areas that directly impact our team members and through them, our patients. That’s why we’re thrilled and honored to learn that we’ve been singled out for not one, not two, not three, but four 2019 awards from the compensation and culture tracking website Comparably.
Our CEO was named among the “Best CEOs for Diversity” and “Best CEOs for Women,” honors that showcase our core belief that diversity makes us stronger. It’s a commitment that starts at the top and trickles down to every leader and team member and it is one of the main reasons we’ve found so much success.
Northside Hospital was also recognized for being among the top 25 companies that earned the “Best Leadership Team” title for 2019. This is also an honor that starts in the C-suite, and echoes throughout the Northside healthcare system.
Our leaders, at all levels, work to challenge, empower and support us, aiming to help all of us grow professionally and personally.
One of the best things about this award was that it was based on feedback from our team members, one of whom wrote: “Our leadership team is comprised of a dynamic group of forward thinkers who will stop at nothing to propel our organization forward.”
Speaking of moving forward, Northside Hospital also was named as one of the top 25 companies for “Best Professional Development,” another honor that was bestowed on us by our own employees.
Thanks to their feedback, this is another area where Northside is getting some well-deserved recognition. We believe we can best serve our patients and our communities by ensuring that our employees are at their best – and that’s something we strive for every day.
It’s another one of our core values, and it’s wonderful to see how many in the Northside family truly appreciate the extensive opportunities for growth that they get here.
“I am encouraged to be curious,” one of them wrote in the Comparably survey. “And I have been given a lot of tools to expand my knowledge and skills to do my job more effectively.”
As we cross the halfway point in 2019, all of us here are proud of what we’ve been able to accomplish so far this year. The Comparably awards are proof that we are doing the right things for our employees and Northside as a whole.
While we are honored and very proud, we’re not resting on our laurels. Far from it, in fact. Instead, we’re using these accolades as motivation to be even better in the future.
If you’re searching for the right home for your professional skills, think about how much values including diversity, good leadership and career development mean to you. Then, think about joining us here at Northside Hospital!
The way Amy F. sees it, working at Northside Hospital is more than just a job. It’s an honor.
Amy, a six-year Northside veteran who was recently promoted to Director of Surgical Services at the Forsyth Campus, is more impressed every day with Northside’s commitment to quality in everything it does.
“They take such good care of their employees, and they put the patient first and foremost in every decision that they make,” she said. “I think Northside understands the value of positions that help support patient safety and growth. They support education and quality.”
To her, that’s one major facet of the “Northside Difference,” and among the many things that set Northside apart as a health care system and as an employer.
“It’s a phenomenal team that really works together to achieve that end result, which is sending the patient home safely,” Amy said. “In particular, in Surgical Services, we always have the latest and greatest technology and tools. We love our surgeons and our staff – quality is of the utmost importance and patient safety is a priority.”
Keeping those priorities straight in the sometimes hectic and stressful world of health care takes intense collaboration and true camaraderie in the workplace, something Amy believes is another hallmark of the Northside Hospital family.
“I love my immediate coworkers, we have a blast!” she said. “We love to laugh. And eat donuts. And we’re a very competitive group – so it’s fun, we have little competitions and we run races together and do all kinds of things. We try to do something once a month that’s fun as a group, we go bowling or out to eat or something so we can all get together outside of work and really know each other. It helps with work/life balance too.”
Teamwork is one aspect of the Northside Difference. Pride in what you do is another, Amy said.
“Surgical Services is a growing demand, and always will be,” she said. “Our team really feels a sense of ownership and pride because they’ve helped build these programs and the reputation here.”
Being part of such a driven and determined team can make every day at work something special. It’s a big reason so many people want to work at Northside, and Amy offers this advice for anyone who is looking to join the family.
“Be passionate about what you love and do and let that come through when you are interviewing!” she said. “Let people know what you are capable of and want to do every day. It’s a very diverse organization and we really like people with all different backgrounds and talent. If you have the desire and talent to work at Northside, we need you and our patients need you!”
Being part of the Northside Hospital team, however, means more than just a place to come to work every day. It demands real commitment and might not be for everyone.
“If you don’t come in and want to work hard and have integrity – we really value those values, so if you don’t possess that type of character you won’t make it,” Amy said. “We can teach you skills, but we can’t instill those values in you, so if you don’t bring them with you, you won’t succeed. We want people to come here and be supported and support people who align with our core values as an organization.”
Those core values form the foundation of our organization, and they also form the foundation of incredible careers. Amy says she’s grateful for everything Northside has done to support her journey thus far.
“They have supported everything – they have supported decision making processes and decisions that have been made, they’ve supported our Surgical Services team from a staff and surgeon perspective,” she said. “And they’ve believed in me, in my abilities, which has allowed me to grow!”
As she looks toward her future at Northside, Amy is excited by the possibilities.
“I think there is always opportunity for growth,” she said, adding: “There is something for everyone at Northside. I think Surgical Services is the best team out there, and you’ll never be bored!”
What happens when you pair a dedicated and compassionate Northside Hospital employee with a caring, insightful and insistent mentor? In the case of Northside’s Christie H., you get a registered nurse who is now proud to be an integral part of the Blood & Marrow Transplant Residency Program.
Christie’s story actually started in August 2000, when she joined Northside Hospital’s Environmental Services team. Unsure of where she wanted to go in her career, Christie had never even considered working in patient care. Becoming a nurse wasn’t on her radar, either.
However, there was something about being at Northside that Christie says resonated with her right away. Maybe it was her supportive and encouraging teammates and the way they treated each other. Maybe it was seeing what a huge difference we made for the patients who came through our doors.
Whatever it was eventually motivated Christie to take advantage of a CNA/Patient Care Tech training program Northside offered. Once she started, Christie was amazed at how much she enjoyed it, and how good she was at it.
She worked in the Post Anesthesia Care Unit and Labor & Delivery before making her way to BMT. She had found her calling – or so she thought.
Once in the BMT unit, Christie started working with Tricia C., a staff Nurse who has been with Northside Hospital since September 2001. Tricia became a mentor to Christie, and told her she should consider nursing school.At the time, though, Christie was happy being a CNA. She believed nursing school probably wasn’t for her. Tricia knew better, and as good mentors do, she kept gently pushing Christie toward the goal, guiding and encouraging her along the way.
“Tricia saw something in me that I didn’t see in myself,” Christie said later.
Turns out that Tricia was on to something and, soon, so was Christie. After nearly 12 years as a Patient Care Tech, Christie applied to complete her pre-requisites.
Once she finished them at Atlanta Metropolitan State College, Christie went on to Nursing school at Chamberlain College of Nursing. She graduated in 2017 and entered the BMT RN Residency Program in August 2017.
When she looks back today, Christie is somewhat amazed by her journey and thrilled she took it. She is still surrounded and motivated by caring and supportive colleagues, and she loves the impact she’s making every day. She’s also forever grateful to her mentor, Tricia.
As with any health care career, there can be tough days. The hardest part about the job for Christie is when patients have bad outcomes because, in nearly every case, Christie finds herself wishing she could do more.
In spite of that, when her shift ends and she heads home to spend time with her 2-year-old, Christie is always thankful for the people who make the Northside Difference – and the difference they’ve made in her life.
For Northside Hospital Bone Marrow Transplant Nurse La-Vonnie H., being great at what she does requires more than just a focused individual effort. It requires the encouragement and backing of a solid support team. Which is exactly what she’s found at Northside Hospital.
“We have the support here,” said La-Vonnie, who joined the BMT unit at Northside Hospital in July 2018 as part of our Experienced Registered Nurse Internship program. “We have the guidance, mentorship and the support to make you great.”
At Northside, greatness is what we strive for. It’s a goal we aim to reach together because it opens new doors in the careers of our team members – and it also means better outcomes for the patients we care for.
For nurses like La-Vonnie, the Experienced RN Intern program is providing that crucial first step toward the goal of greatness – and it’s already made a difference.
“They’ve provided a great experience during nurse internship,” La-Vonnie said. “A lot of hospitals don’t do that. They really catered to my specialty. There’s support from all over the hospital, from clinicians, managers, other nurses. I’ve seen how long nurses stay here, it inspires me to do the same.”.
That kind of inspiration goes a long way, and to La-Vonnie, it’s one of the things that make up the “Northside Difference.”“We’re a big unit but we’re very close despite our size,” she says of her BMT colleagues. “There are the same doctors who come into our unit every time and that consistency helps with patient experience and with that, our employee experience.”
That closeness and spirit of teamwork are also among the things that set us apart and make Northside such a great place to work, according to La-Vonnie.
“My favorite part is being able to interact with my patients and my colleagues,” she said. “Going to work and having that support. We’re so team-oriented and have amazing camaraderie.”
Although she’s been with us less than a year, La-Vonnie has already seen what it takes to succeed in the Northside Family. She offers this advice to those who want to join her. “You need to be willing to put in the work and be at a place where you’re going to work hard, and excel and put that time in,” she said. “Don’t give up if you don’t hear back the first time.
“It requires dedication,” she continued. “If you aren’t dedicated to excel as a person, you won’t succeed here.”
La-Vonnie has already shown her willingness and dedication, and she knows what a difference the intern program can make – and is already making – in advancing her nursing career. “I feel blessed to be here and to be a part of such a highly recognized team,” she said. “Northside has such esteem, it is the best.”
Northside Hospital Environmental Services Tech Stephan V. knows that his interactions with patients can have just as much impact as those of any doctor or nurse. And he proved that recently with a patient who was being treated for leukemia in Northside’s BMT unit. Stephan’s natural gift for kindness and optimism left an impression on the woman and her family that won’t ever be forgotten.
Check out this excerpt from a letter written by Angie L., the patient’s daughter:
“I first met Stephan in April 2016 when my mom was diagnosed with leukemia,” she wrote. “It was such a scary time for us. Stephan walked in the room and provided a true breath of fresh air. His sense of humor was so comforting and his positive attitude is incredible!”
This is high praise indeed and shows what impact a simple smile and upbeat demeanor can have, especially for those patients and their families who are facing a difficult journey. Stephan, like so many other Northsiders, has an innate ability to make those around them feel better.
It’s a skill that’s apparent to Stephan’s boss, Monique J.
“It goes to show that our staff are more than EVS Techs,” she wrote after seeing Angie’s letter. “The care and kindheartedness that they provide to our patients goes a long way and it can be quite memorable for the families.”
When caring is genuine, people know it. Although Angie’s mother sadly succumbed to her disease in January, Stephan’s kindness was a lasting gift for her and her family.
“Of all of the people that she wanted to recognize before she died, Stephan was one of them,” Angie wrote. “I can’t explain how much he meant to us over the long journey. Northside Hospital is so lucky to have Stephan.”
We are lucky to have Stephan, and thousands of others just like him, in the Northside family. They realize that what they do every day – and how they do it – can make a world of difference!