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Archive for month: November, 2021

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What Makes Caroline a Real Hero?

November 19, 2021/in News /by balajivaradaraj

What Makes Caroline a Real Hero?

Every day, the people at Northside Hospital prove that you don’t have to be able to leap tall buildings in a single bound to be a superhero. You just need to be willing and able to leap into action when you’re needed most. That’s what makes Caroline K. a true hero.

From the very beginning when Caroline joined Northside Hospital’s Forsyth campus in a part-time environmental services role in 2014, her special abilities were apparent. Her super attitude and exceptional commitment enabled her to quickly move into a full-time position. She later took her talent to Northside’s Cherokee location where she was eventually promoted to her current role of Lead EVS Tech.

Throughout her years of service at Northside, Caroline has always been focused on making sure patients were well taken care of. That’s why it came as no surprise when Caroline was named one of the “Environmental Services Hero’s on the Frontline of Health Care” by the Association for the Health Care Environment. In addition to this national recognition, Caroline has also received much internal recognition as a top performing EVS worker.

What is the “secret source” of Caroline’s commitment and passion? She would say it’s the support and encouragement she receives from her incredibly diverse group of teammates. “I’m inspired by my manager, Frank and my peers. Everyone is so kind and sweet and hardworking. They’re just like family to me.” In fact, Caroline adds, “I have not seen another company like Northside with such a great environment, friendly coworkers and everything you need to grow.”

Is there some advice that Caroline would share with others looking to make a difference in people’s lives? “You have 30 seconds to connect with your patient and if you do, they will remember you! Always stay focused and open, and be willing to learn.”

Thanks, Caroline for always going above and beyond!

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Atlanta’s Most Preferred Hospital is also Jordan’s

November 4, 2021/in News /by marcin

Atlanta’s Most Preferred Hospital is also Jordan’s

Sometimes, you just know what you want. When she was just a child, Jordan Nielsen knew that she wanted to become a nurse when she grew up. As the first person in her family to go into the medical profession, Jordan was passionate about taking care of others. Jordan says, “Helping others hands-on is what fills my cup.”

After working at several hospitals in Colorado and Georgia, Jordan knew exactly what she wanted in an employer too. She was seeking a hospital to work for that saw her abilities, experience, and all she had to offer.

She found it at Northside – Atlanta’s most preferred hospital. Jordan had several friends who worked at Northside, and they felt like their co-workers were more like family. She came to Northside as an agency nurse and fell in love with her co-workers and has been at Northside ever since.

As a perioperative nurse at Northside, Jordan enjoys tremendous satisfaction in her work. “The most rewarding part of my job as a perioperative nurse, at one of Northside’s surgery centers, is my wonderful work-life balance. I never knew being a nurse could be so flexible. I work with a manager and team that supports my goals, not just inside but outside of work.”

Jordan also loves the unique advantages of working in a smaller surgery center where she can get to know patients and their families before and after surgery. Her team is also smaller which allows for an important level of close-knit collaboration while being able to celebrate life’s milestones together. “I am constantly being told how grateful my patient is for my service and sometimes they even call back after their surgery to tell each of us how pleasant their experience was. I think this is the highest level of appreciation you can ask for as a nurse and it’s what encourages me to keep smiling each day at work, knowing I am making a difference.”

Today, Jordan consistently encourages her friends to join the Northside family, because of how Northside values each employee and their specific abilities and talents. She believes that out of the top hospital systems in the Atlanta area, Northside stands out for their reputation for excellence in patient care and as an employer. “Working here is so rewarding and makes me want to continue the rest of my years as a nurse with Northside. I feel like my job enhances my life so much and the people I work with do as well.”

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