Our team members report that our state-of-the-art environment, work/life balance, reputation as a leader both locally and nationally, continuing education offerings, growth opportunities, and pay/benefits/pension plan are why they chose — and chose to stay with — Northside Hospital.
Contact us today to learn more about careers at Northside. Side by side, there’s nothing we can’t achieve!
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Position Description
Coordinates, leads, and assists Food Service Representatives who prepare food or beverages, set up patient trays, deliver patient trays, obtain patient menu selections, handle retail transactions, or who operate dishwashing machines and clean the kitchen area. Responsible for communications between the nursing units, patients and the Food Service Department in regard to patient menus, diet changes, and general patient services. Must be familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Assists the supervisors/leads in the daily operation of the patient services program. Assists with customer service recovery initiatives. Conduct rounding on patients daily to ensure meal standards, service and quality standards are being met and documenting feedback. Enters daily rounds into software. Performs service recovery as needed and share the feedback with Food Service leadership. Assists with the onboarding and training of new patient dining associates.
Position Requirements
REQUIRED
One year customer service experience
PREFERRED
Excellence is what we do. We are committed to providing safe, high-quality, compassionate care for our patients. While also creating a culture where people feel appreciated, well cared for and supported in their work.
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All job postings are Here.
All job postings are Here.
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Northside Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color,religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
