Customer Service Representative
Employment Type: Full – Time
Job Category: Bus. Office/Insurance
Shift: Day
Facility: Perimeter Summit
Location: Atlanta, GA
Req ID: 2024-76913
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Our team members report that our state-of-the-art environment, work/life balance, reputation as a leader both locally and nationally, continuing education offerings, growth opportunities, and pay/benefits/pension plan are why they chose — and chose to stay with — Northside Hospital.
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Job Details
Position Description
Receives and responds to oral and written patient account inquiries. This position requires the exercise of courtesy and patience to maintain positive patient relations.
Position Requirements
REQUIRED:1. a. One (1) year experience in customer service in a medical business environment (hospital, insurance company, doctor’s office), medical collections, or related field, OR b. Associate’s Degree in Business. 2. Good verbal communication skills. 3. Typing requirement 30 WPM PREFERRED:1. B.S. degree in Business or Accounting. 2. Basic knowledge of hospital terminology applicable to patient billing. 3. Two (2) years experience in customer service, collections, or related field. 4. CPAR-Certified Patient Account Representative (HFMA Georgia) 5. Bilingual skills preferred.
Awards & Recognitions
Excellence is what we do. We are committed to providing safe, high-quality, compassionate care for our patients. While also creating a culture where people feel appreciated, well cared for and supported in their work.
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